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Shipping Policy

Model Home Accents Shipping And Merchandise Pickup/Home Delivery Policy

Shipping — Free Store Pickup 

Model Home Accents FREE shipping option is available on all items purchased online and in-store. ALL of our merchandise is ONLY available for local pickup (unless otherwise specified on the product page). We do not directly ship most products because it is cost-prohibitive for our customers. Our FREE shipping option is available for the majority of our merchandise with the exception of items designated Home Delivery Availability. Simply select our Free Store Pickup option during checkout. Orders are processed within hours and you will receive an email notifying you when your items are ready for pickup at our store location in Roseville California. If your items are not in stock at our store or your item is a special ordered item, you will receive an email once our store receives your ordered merchandise. We will contact you directly when your item(s) are ready for pickup. There are no shipping or handling charges for online orders or in-store purchased merchandise. All online orders with the exception of items designated ‘Home Delivery Availability’ are picked up in store.

Our store hours for merchandise pick-up is as follows:

Friday          9:00 am to 3:30 pm

Saturday    10:00 am to 3:30 pm

Sunday.      10:00 am to 5:00 pm

 

UPS, Fed-Ex — Drop Shipping

Model Home Accents offers FREE dropping shipping  to customers on items designated 'FREE Drop Shipping' via UPS/ FEDEx. Simply choose the 'Free Drop Shipping' option on the designated item at checkout on products designated for ‘Free Drop Shipping’.

Shipping — Home Delivery Availability 

Model Home Accents offers local home delivery service through a third party delivery liason. We will help arrange pickup and delivery of your merchadise once your items are ready for your home delivery. Your home delivered items will ship to your resident for $99 per household located within the city of Roseville. Additional home delivery charges may apply to items that are large, bulky or require stairs (2-story placement). Home delivery amount and any additional home delivery and handling charges, will be billed at time of scheduling of your home delivery appointment.  

For residences located outside of Roseville, California please call our Customer Service for rates.

Home Deliveries are available weekly on Thursday’s and Friday’s 10:00 am to 4:00 pm. 

Once your items are ready for home delivery, you will receive an email when our delivery liason receives your order. The delivery carrier will then contact you via phone and email to schedule the delivery of your merchandise within a two-hour delivery window. The person accepting your home delivery must be present and at least 18 years of age. Please share any delivery or access restrictions (gated access to home, elevator or stair location, etc.) with the delivery carrier in advance.

Please call Customer Service at 888.895.5944 if you have any questions regarding the availability of your items and/or if you have any additional questions about our home delivery service options.

Customer Service Hours of Operations:

Wednesday - Friday 9:00 am to 6:00 pm

Model Home Accents is closed on Monday and Tuesday.

Thank you for the opportunity to help you satisfy your home furnishing needs and desires!

‘Live Affordably Beautiful at Model Home Accents’

...Just Like The Model BUT Better!